THE QUEUE GETS SHORTER AT GO FIRST WITH PRIORITY BOARDING SERVICE
Mumbai, February 08, 2022: GO FIRST (formerly known as GoAir) today announced the launch of the “Priority Boarding” service that will significantly cut down the waiting time for GO FIRST passengers. This unique customer centric service is available on all domestic and international flights and will be applicable for all departing destinations on the airline network.
Aimed at offering comfortable and hassle free service, the priority boarding is part of our strategic initiative and commitment to ensure ease of travel for our discerning passengers. The service is available for pre-purchase across all channels i.e. GO FIRST website, mobile app, contact centres, counters and agents. This service can be availed up to two hours before domestic departure and up until three hours before international departure.
The priority boarding service* comes at a nominal cost and offers the flexibility of cancellation and rescheduling of flights. There is no additional fee for infants. In case of cancellation by the airline or cancellation of the flight, the fee will be refunded.
Mr. Kaushik Khona, Chief Executive Officer, GO FIRST, said, “The comfort and convenience of passengers is our utmost priority and we constantly strive to create an exceptional flying experience for them. The ‘Priority Boarding’ service to all passengers is another step in this journey, and demonstrates our continued commitment to the ‘You Come First’ philosophy. With the introduction of this service, GO FIRST has yet again raised the industry benchmark for customer experience.”
GO FIRST has always been at the forefront of customer satisfaction and in line with its You Come First philosophy has introduced several passenger-friendly services aimed at providing a seamless experience. Coupled with high efficiency, this has enabled GO FIRST to capture the second spot in terms of market share as per the DGCA report for the quarter ending Dec ’21.
*Not applicable to group bookings
About GO FIRST:
Founded as GoAir, GO FIRST, which was recently rebranded from GO AIR, is the aviation foray of 285-year-old Wadia Group that comprises leading brands including 150-year-old Bombay Burmah, 140-year-old Bombay Dyeing, 102-year-old Britannia Ltd., 67-year-old National Peroxide Limited, a nine-year-old Bombay Realty.
Disclaimer: Go Airlines (India) Limited is proposing, subject to receipt of requisite approvals, market conditions and other considerations, an initial public offering of its equity shares (the “Equity Shares”) and has filed a draft red herring prospectus (the “DRHP”) with the Securities and Exchange Board of India (“SEBI”). The DRHP is available on the website of SEBI at www.sebi.gov.in and the respective websites of the Global Coordinators and Book Running Lead Managers at www.icicisecurities.com; www.online.citibank.co.in/rhtm/citigroupglobalscreen1.htm; www.morganstanley.com, respectively. Any potential investor should note that investment in equity shares involves a high degree of risk. For details, potential investors should refer to the DRHP, including the section titled “Risk Factors”. Potential investors should not rely on the DRHP for any investment decision. These materials are not for publication or distribution, directly or indirectly, in or into the United States (including its territories and possessions, any state of the United States and the District of Columbia). These materials are not an offer of securities for sale into the United States, Canada or Japan. The securities referred to herein have not been and will not be registered under the U.S. Securities Act of 1933, as amended, and may not be offered or sold in the United States, except pursuant to an applicable exemption from registration. No public offering of securities is being made in the United States.