• The focussed customer-centric approach drives it to second place for second consecutive month

Mumbai, January 21, 2022: GO FIRST (formerly known as GoAir) registered strong performance in December 2021 with a market share of 10.7%, only second behind Indigo as per the figures declared by the Directorate General of Civil Aviation (DGCA).

GO FIRST’s dedicated customer-centric approach was a major driver in the airline’s improved performance in the third quarter, and during this period it registered zero customer complaints and cancellations. Efficiency was another key aspect for GO FIRST as it had an 83% on-time performance, second and marginally behind the number one. The overall strong performance can be summed up with its high load factor of 79%, third amongst all airlines.

Mr Kaushik Khona, Chief Executive Officer, GO FIRST, said, “We believe we have consistently performed well and that is reflected in our consistent standing market share. The December performance are a reflection of our impeccable customer service and performance efficiency. Our customers have reiterated their faith in us. High on time performance, Zero cancellation and passenger complaints bear testimony to our relentless efforts to provide exceptional service.”



Founded as GoAir, GO FIRST, which was recently rebranded from GO AIR, is the aviation foray of 285-year-old Wadia Group that comprises leading brands including 150-year-old Bombay Burmah, 140-year-old Bombay Dyeing, 102-year-old Britannia Ltd., 67-year-old National Peroxide Limited, a nine-year-old Bombay Realty.

Media contacts:

Go First

Ratnadeep N Sur

General Manager – PR & Corporate Communications

Cell 1: +919967720143

Cell 2: +919930097185

Email: [email protected]

Website: www.flygofirst.com


Disclaimer: Go Airlines (India) Limited is proposing, subject to receipt of requisite approvals, market conditions and other considerations, an initial public offering of its equity shares (the “Equity Shares”) and has filed a draft red herring prospectus (the “DRHP”) with the Securities and Exchange Board of India (“SEBI”). The DRHP is available on the website of SEBI at www.sebi.gov.in and the respective websites of the Global Coordinators and Book Running Lead Managers at www.icicisecurities.comwww.online.citibank.co.in/rhtm/citigroupglobalscreen1.htmwww.morganstanley.com, respectively. Any potential investor should note that investment in equity shares involves a high degree of risk. For details, potential investors should refer to the DRHP, including the section titled “Risk Factors”. Potential investors should not rely on the DRHP for any investment decision. These materials are not for publication or distribution, directly or indirectly, in or into the United States (including its territories and possessions, any state of the United States and the District of Columbia). These materials are not an offer of securities for sale into the United States, Canada or Japan. The securities referred to herein have not been and will not be registered under the U.S. Securities Act of 1933, as amended, and may not be offered or sold in the United States, except pursuant to an applicable exemption from registration. No public offering of securities is being made in the United States.