Go First Customer Care: 1800 2100 999 / +91 22 6896 8300
  • Login
    • Partner Login
    • GoSME
    • Staff Login
GoStar
  • Plan My Trip

    Go First

    India's ultra-low-cost airline that puts you first!

    Know More

    Manage Booking

    Web Check-In

    Travel Guide

    Long Weekend 2023

    GoNxt

    Route Map

    Flight Schedule

    Flight Status

    Group Bookings

    Charters

  • Offers and Promotions

    Go First

    India's ultra-low-cost airline that puts you first!

    Know More

    Senior Citizen Offer

    Student Offer

    Defence Promotions

    Fab Hotels

    Lux Resorts & Hotels

    17 anniversary offer

    Phuket Hotels

    Royal Phuket Marina

    Thailand Experiences

    Centara Hotels & Resorts

  • Travel Information

    Go First

    India's ultra-low-cost airline that puts you first!

    Know More

    Travel Guidelines

    Safety Standards

    GST Invoice

    FAQ

    Flights to GOX

    Special Assistance

  • GoXtras

    Go First

    India's ultra-low-cost airline that puts you first!

    Know More

    Food & Beverage (Menu)

    Seat Select

    Excess Baggage

    Priority Check-In

    Priority Boarding

    Travel Protection

    Travel Certificate

    Smart Assist

    Cancellation Protect

    Hotels

    Flight + Hotel

    Experiences

    Fare Lock

    Go Fly Private

    Life Insurance

    Forex Services

    Car Rental

    Lounge

    GoMore

    Visa Services

    Celebration Cake

  • About Us

    Go First

    India's ultra-low-cost airline that puts you first!

    Know More

    Milestones

    India's most trusted brand

    Our Offices

    Network

    Media Center

    GST

    Contact Us

    Board of Directors

    Awards and Recognition

    Citizens Charter

    Apex Awards 2021

    State of the art Fleet

    Vision And Mission

    About FlyGoFirst

    Investor Centre

  • NCLT Proceedings

Go First

India's ultra-low-cost airline that puts you first!

Know More

 

  • I had a booking on Go First, which is cancelled now. How do I get the refund?
    Dear Go First Flyer, we sincerely regret the inconvenience caused to you due to the event of flight cancellation, on account of unavoidable operational issues. The refunds will be processed to the respective modes of payment. We shall keep you updated on the proceedings. Thank you for your understanding.
  • I had booked my tickets through an online travel aggregator. My travel agent or online travel aggregator is telling me to contact Go First, who do I contact for refund?
    Dear Go First Flyer, we sincerely regret the inconvenience caused to you due to the event of flight cancellation, on account of unavoidable operational issues. The refunds will be processed to the original modes of payment. We shall keep you updated on the proceedings. Thank you for your understanding.
  • I had booked my tickets directly through the Go First website. How do I get the refund?
    Dear Go First Flyer, we sincerely regret the inconvenience caused to you due to the event of flight cancellation, on account of unavoidable operational issues. The refunds will be processed to the original modes of payment. We shall keep you updated on the proceedings. Thank you for your understanding.
  • Can Go First reschedule/transfer my ticket to some other airlines?
    Dear Go First Flyer, we sincerely regret the inconvenience caused to you due to the event of flight cancellation, on account of unavoidable operational issues. We regret that we cannot reschedule/transfer your ticket on to any other airlines. Thank you for your understanding.
  • Can I reschedule my ticket to a future date?
    Dear Go First Flyer, we sincerely regret any inconvenience caused but currently there is no availability to reschedule on your sector. Thank you for your understanding.
  • Can I make changes to my booking and/or add special requests (Seats/Meals etc.)
    Dear Go First Flyer, we sincerely regret this inconvenience caused but at this point in time, we shall not be able to support this request. Thank you for your understanding.
  • My onward journey is cancelled, will my return flight be impacted?
    Dear Go First Flyer, we regret the inconvenience caused to you on your onward journey. Rest assured, should there be any change on the return flight, you will be intimated immediately. Thank you for your understanding.
  • I have a booking through credit shell, with the flight cancellation will I get a refund?
    Dear Go First Flyer, we sincerely regret that the flight has been cancelled and caused you inconvenience in return. Yes, we will reverse your booking charges to the original modes of payment. Thank you for your understanding.
  • I have a bulk booking of many passengers in the month of May. I want to cancel those bookings. How can I do that?
    Dear Travel Partner, we are terribly sorry to hear this. You may cancel the bookings and the refunds will be processed in due course. Thank you for your understanding.
  • I have deposits with Go First. How do I get that refund?
    Dear Travel Partner, please raise the request on the portal & we will get back to you at the earliest possible. Thank you for your understanding.
  • Can I re-accomodate the passengers whose flights are cancelled?
    Dear Travel Partner, we sincerely regret the inconvenience that you are going through but currently there is no availability to reschedule the tickets. Thank you for your understanding.
  • Plan My Trip
  • Manage Booking
  • Web Check-In
  • Flight Status
  • Travel Guide
  • Group Bookings
  • Flight Schedule
  • Charters
  • Route Map
  • Blogs
  • Careers
  • Partner Registration Retail
  • Partner Registration Corporate
  • GoSME
  • About Us
  • Our Offices
  • Network
  • Advertise With Us
  • FAQ
  • Go First Customer Care:

  • 1800 2100 999
  • +91 22 6896 8300

Follow us on

  • Citizens Charter
  • Terms & Conditions
  • Investor Centre
  • Disclaimer
  • Privacy Policy
  • Tariff
  • In-flight Magazine
  • Travel Guide
  • Testimonials
  • Feedback
  • Fund Upload/Transfer
  • Contact Us
  • Sitemap
Go First: India's Ultra Low Cost Airline. © 2023. Go Airlines All Rights Reserved
18.207.160.97, 172.70.174.145

Session Timeout Warning

Your session is about to expire. 2

If you would like to continue browsing, please press continue.
Kindly ‘Accept Cookies’ & allow us to personalise and optimise your experience with Go First.

Choose Your Choice

Do you want to check flights to nearby airports?