UK’s Cirium analyzed 35 million flights to rank GoAir 10th most punctual airline in Asia-Pacific region

India, 27 February 2020: Cirium - the world’s leading authority on airline on-time performance analysed a mind-boggling 3.5 crore departure and arrival of flights to arrive at their findings for ‘On-Time Performance Review 2019’. According to Cirium, GoAir is the only airline from India to have made it to the list of top 10 most punctual airlines in Asia-Pacific region with average OTP of 76.94% in 2019. Cirium tracks around 30 lakh flights per month using 600 global sources and covers over 97% of scheduled flights worldwide and more than 80% of tracked flights, including almost every airline in the world.

Cirium’s On-Time Performance (OTP) ranking is another feather in GoAir’s cap, close on the heels of ‘Best On-time Performance’ for 15 months in a row as per the Directorate General of Civil Aviation (DGCA) data. GoAir has done the Ministry of Civil Aviation (MoCA), DGCA and Indian Civil Aviation industry proud once again with its operational excellence and best-in-class services.

GoAir is the only Indian airline to make it in top 10 ranking in Asia Pacific region
Airline Country On-Time Ranking On-Time Arrival Total Flights Avg Delay Mins
All Nippon Airways Japan 1 86.26% 202,476 32
Singapore Airlines Singapore 2 85.57% 91,629 31
Thai AirAsia Thailand 3 83.74% 142,885 24
Japan Airlines Japan 4 82.82% 206,904 34
Korean Air South Korea 5 80.30% 150,369 29
Air New Zealand New Zealand 6 79.53% 78,666 31
Malaysia Airlines Malaysia 7 78.98% 119,871 33
AirAsia Malaysia Malaysia 8 78.30% 226,116 35
Virgin Australia Australia 9 77.45% 148,724 29


India 10 76.94% 99,924 42

Speaking about the achievement, Mr. Jeh Wadia, Managing Director - GoAir said: “It is truly a big honor for GoAir to be recognized by Cirium as one of the most on-time airlines in Asia-Pacific region. It is a testament of our commitment to lead in punctuality, reliability and customer satisfaction. The entire GoAir team has burned its midnight oils to make this happen and it is their endeavor to offer the best traveling experience to our customers. Their efforts have been recognized once again and needless to say, this milestone would not have been possible without the support of millions of passengers who have flown with GoAir."

Highlighting the importance of on-time performance in the aviation industry, Jeremy Bowen, CEO, Cirium said: “Achieving world-class customer satisfaction and product differentiation is about more than just airfare discounts and flight availability. Before choosing a flight, today's savvy travelers also consider airline OTP and operational reliability. We apply the highest level of data analysis to form our OTP review and we believe that Cirium’s On-Time Performance Review 2019 will inspire airlines and airports to continue innovating to improve their performance.”

GoAir is the aviation foray of 283-year-old Wadia Group that comprises leading brands including 156-year-old Bombay Burmah, 140-year-old Bombay Dyeing, 101-year-old Britannia Ltd., 65-year-old National Peroxide Limited, a decade old Bombay Realty and many others.

GoAir currently operates 300+ daily flights and the airline has carried 80 million passengers since its inception in 2005. GoAir flies to 36 destinations that include 27 domestic destinations namely Ahmedabad, Aizawl, Bagdogra, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad, Indore, Jaipur, Jammu, Kochi, Kolkata, Kannur, Leh, Lucknow, Mumbai, Nagpur, Patna, Port Blair, Pune, Ranchi, Srinagar, Varanasi and 9 international destinations namely Phuket, Male, Muscat, Abu Dhabi, Dubai, Bangkok, Kuwait, Dammam and Colombo.


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