APEX Award

We are delighted to announce that Go First has been accredited with a FOUR STAR Low-Cost Carrier rating for 2021 by APEX (Airline Passenger Experience Association)! This rating is based on an independent survey, consisting of reviews given by passengers who have flown with us.

The APEX Official Airline Ratings™ stands as the only airline rating program based solely on independently verified passenger feedback. The industry’s most anticipated honor receives airline customer feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app. Using a five-star scale, airline customers rate approximately one million flights across over 600 airlines worldwide. APEX then verifies, validates, and independently certifies the customer data via a professional third-party auditing company.

Only a single-digit percentage of over 600 rated airlines worldwide receive the prestigious APEX Four Star Airline award based upon customer votes that require the vast majority of all of their ratings to be four-and-five star.  

On behalf of the Go First family, we wish to thank all our Smart Flyers for their continued trust and support. Our customers remain at the core of everything we do and motivate us to Go the extra mile.

Here’s to reaching new heights together!